Institutional Partnership Management

Purpose

Define procedures for onboarding, managing, and supporting institutional partners (universities, schools, NGOs).

Partner Onboarding

1. Initial Contact — Institution expresses interest or is identified as a target partner
2. Needs Assessment — Meeting to understand the institution's student population, mentoring needs, and existing programmes
3. Partnership Agreement — Define scope: number of students, mentor sourcing, data sharing, reporting requirements, and duration
4. Institution Admin Setup — Create institution admin account with appropriate permissions. Provide admin training (1-2 hours)
5. Student Onboarding Plan — Coordinate student registration campaign: bulk invites, orientation sessions, promotional materials
6. Go-Live — Launch partnership with students and mentors active. Monitor closely for first 30 days

Ongoing Management

• Monthly check-in call with institution admin
• Quarterly engagement report shared with institution leadership
• Joint review of student outcomes and pathway progress
• Collaborative content development for institution-specific needs

Partner Tiers