Purpose
Document the step-by-step process for student registration, profile completion, and first-time onboarding.
Registration Flow
- Sign Up — Student provides name, email or phone number, and password. SMS/OTP login is available as an alternative.
- Age Verification — Student provides date of birth. If under 18, guardian consent flow is triggered automatically.
- Email/Phone Verification — Confirmation code sent via email or SMS. Must be verified within 24 hours.
- Profile Completion — Student fills in: educational level, school/institution, subjects of interest, career goals, preferred language, and availability schedule.
- Interest Survey — Short questionnaire (5-8 questions) used by the matching engine to suggest suitable mentors.
- Onboarding Tour — Guided walkthrough of key features: browsing mentors, booking sessions, accessing career pathways, and safety features.
Guardian Consent (Under-18 Students)
- Student provides guardian email or phone number during registration
- System sends consent request to guardian with link to review and approve
- Guardian creates account (if new) and reviews student profile
- Guardian grants or denies consent
- If denied, student account remains in pending state with no mentor access
- Guardian can revoke consent at any time, which suspends mentor interactions
Post-Registration
- Student receives welcome email/SMS with quick-start guide
- First mentor match suggestions appear within 24 hours
- Student can immediately access career pathways and learning content